Privacy Policy
This policy describes how Snuseli handles your personal data. We value your privacy and are committed to protecting your information.
The data controller responsible for your personal data is NAP Group AB (org.nr 559595-8762), Heliosgatan 12, 120 78 Stockholm, Sweden. You can contact us about any privacy matter at info@snuseli.com.
We collect information you provide when placing an order, creating an account, or contacting us. This may include your name, email, shipping address, and phone number.
We use your information to process orders, deliver packages, communicate with you, and improve our services.
We use cookies to remember your preferences, keep your shopping cart, and analyze website traffic. You can manage cookies through your browser settings.
We process your data to perform the contract when you place an order (Art. 6(1)(b) GDPR), to comply with legal obligations such as accounting and age restrictions (Art. 6(1)(c) GDPR), and on the basis of our legitimate interest in operating and securing the store (Art. 6(1)(f) GDPR). Optional cookies and marketing emails are based on your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.
Order and invoice data is kept for seven years as required by Swedish accounting law. Account data is kept for as long as your account is active and deleted on request. Support correspondence is kept for up to 24 months. Data tied to consent is deleted when consent is withdrawn.
We share information only with trusted service providers needed to operate our store, such as payment processors, hosting providers and shipping carriers, and with authorities where the law requires it. We never sell your personal data.
Some of our providers may process data outside the EU/EEA. Where that happens, the transfer is protected by the European Commission's standard contractual clauses or an adequacy decision.
You have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. Contact us at info@snuseli.com and we will respond within one month.
If you believe we handle your data incorrectly, you may lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), Box 8114, 104 20 Stockholm, Sweden.
